Effective Date: September 1, 2026
Hilux Transportation respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or book transportation services.
Information We Collect
We may collect information you provide when requesting a quote, making a reservation, or contacting us, including your name, phone number, email address, pickup and drop-off details, flight information, passenger count, luggage details, and messages related to your service.
We may also collect limited technical information such as your browser type, device information, pages visited, and cookie preferences.
How We Use Your Information
We use your information to:
• Process and manage reservations
• Communicate with you about quotes, bookings, drivers, and service updates
• Provide airport, hotel, cruise port, and other transportation services
• Improve our website and customer experience
• Protect the safety, security, and integrity of our operations
• Comply with applicable legal requirements
How We Share Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers that help us operate our business, such as booking platforms, payment processors, website providers, and chauffeurs assigned to your reservation. We may also disclose information if required by law or to protect our rights, customers, drivers, or business.
Payments
Payments may be processed through third-party payment providers. Hilux Transportation does not control the privacy practices of those providers. Please review their privacy policies for information about how they handle payment data.
Cookies and Website Technology
Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website activity, and improve performance. You can control certain cookie settings through your browser or the cookie preferences available on our website.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services and website are not directed to children under 13 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational requirements. You may also opt out of non-essential marketing communications at any time.
Third-Party Links
Our website may include links to third-party websites or services. Hilux Transportation is not responsible for the privacy practices or content of those third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or your personal information, please contact Hilux Transportation through our website, by phone, email, or WhatsApp.